Our interactive teller machines enable creative new branch network distribution while creating new efficiencies.
With interactive teller machines from our team at Ken Smith Inc., you can deliver a cost-effective, face-to-face branch/teller experience to your customers via the ATM. Designed to provide remote-assisted service anywhere at any time, our interactive teller machines enable creative new branch network distribution strategies, getting you closer to your customers across existing, new and alternative markets. The benefits of implementing this technology include:
- Migrate Transactions and Lower Costs – Interactive teller machines enable the migration of routine, expensive transactions from the teller counter to the ATM channel, giving you the combined benefits of personal service, lower processing costs, faster transacting and smaller footprint branches
- Increase Productivity – Live tellers are deployed instantly across multiple sites, matching customer demand when and where live teller services are needed. This allows you to maximize workforce productivity while consistently managing the performance of your staff from a central location.
- Unlock an Amazing Customer Experience – Our interactive teller machines are designed to provide your customers with live, face-to-face interaction at the ATM, delivering a highly personalized, differentiated experience any time of day or night.
- Enjoy Increased Sales and Revenue Growth – By extending your brand footprint and physical reach to engage more customers, your opportunity to sell services and generate referrals for specialist financial reviews is increased, resulting in improved revenue generation.
At Ken Smith Inc., we believe integrating our interactive teller machines will propel your business into the future. Contact us today to learn more about this exciting new technology and how we can assist you with expanding your reach and providing a fully interactive customer experience.